General Information

Contact Us

Monday ~ Friday
9:00am to 4:30pm

+61 3 87532442

For general queries: sales_support@thermaltake.com.au
For tech support: support@thermaltakehelp.zendesk.com

Warranty

2-Year Limited Warranty.
Click here to find out how to submit and warranty form.

Shipping & Ordering

Where do we ship?
We ship Australia Wide.

Ready to Go PCs: Systems will be shipped out within 24hrs after ordering (on business days).
Custom PCs: Systems will be shipped out within 48hrs after ordering. (Orders placed before 1pm on business days)

Free Standard Shipping:
Standard delivery typically take 2-5 business days from the time of dispatch.

Express shipping:
Express deliveries typically take 1-2 business days from the time of dispatch.

Payment Method

Master Card, Visa and Paypal payment.

plug and play

How to set up your Prebuilt.

When your new gaming PC arrives, all you need to do is unbox it, boot it up and start gaming!
For more information on how to unpack your PC, watch our Video below.

Watch this video before you unbox your new PC!

Watch our step by step instructional video.

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