General Information
Contact Us
Monday ~ Friday
9:00am to 4:30pm
+61 3 87532442
For general queries: sales_support@thermaltake.com.au
For tech support: support@thermaltakehelp.zendesk.com
Warranty
2-Year Limited Warranty.
Click here to find out how to submit and warranty form.
Shipping & Ordering
Where do we ship?
We ship Australia Wide.
Ready to Go PCs: Systems will be shipped out within 24hrs after ordering.
Custom PCs: Systems will be shipped out within 48hrs after ordering. (Orders placed before 1pm)
Free Standard Shipping:
Standard delivery typically take 2-5 business days from the time of dispatch.
Express shipping:
Express deliveries typically take 1-2 business days from the time of dispatch.
Payment Method
Master Card, Visa and Paypal payment.
How to set up your Prebuilt.
When your new gaming PC arrives, all you need to do is unbox it, boot it up and start gaming!
For more information on how to unpack your PC, watch our Video below.